Showing: 18 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
April 11, 2024 | by Jerome Amara
While financial institutions are prioritizing relationship building in their branches, the demand for cash and cash related services remains strong. How can banks reconcile these two requirements when operational efficiency and security concerns lead many to move to a cashless branch concept? Easy: You take the cash out of the branch, into the ATM and then put the ATM right where consumers need access to cash.
March 13, 2024 | by Stephan Maass
Some things are simple to learn, but take a lifetime to master. Similarly, the concept of recycling cash is simple but as we all know there is a level of complexity to it. Especially, if you want to make use of its full potential. In this blog we will take a closer look at the choice of cash cassettes and what benefits the right combination can bring.
November 06, 2023 | by Norbert Knievel
Cash, customer and financial data are some of the favored targets of ATM attacks and they employ different tactics like physical, data, or cyber-attacks to get access. Since ATM attacks come from different directions, it is key to protect the ATM from all angles.
September 06, 2023 | by Diebold Nixdorf
Learn how Link partners with Diebold Nixdorf to allow them to monetize new functionalities and services to improve the customer experience and expand their portfolio.
July 10, 2023 | by Joe Myers
With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.
June 20, 2023 | by Peter Pizzutelli
Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.
June 12, 2023 | by Sachin Handoo
Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!
April 10, 2023 | by Jerome Amara
ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users
October 24, 2022 | by Diebold Nixdorf
What kind of emotions, or motivations, impact customer journeys? Think about confidence and trust where high availability, high security and personalization would differentiate you from your competition and build appeal and loyalty, on the consumer’s terms.
October 03, 2022 | by Helena Müller
Whether used for budgeting, convenience or just as a payment method consumers feel more confident with the emotional trust and economic value associated with cash, which goes beyond just the physical note in all industries.